Inhouse Partners Oy improved operational management and sales in cleaning services with the Clean Cloud software suite

Inhouse Partners Oy is a company specialized in cleaning services, aiming to provide consistently high-quality service to its customers, continuously improve its operations, and grow in a controlled manner. In the cleaning industry, everyday work is mobile and fast-paced: there are many client sites, work shifts change frequently, and service quality depends on effective operations management and smooth information flow between the field and the office.

As the business grows, two critical areas become increasingly important: operational efficiency and sales control. Inhouse Partners wanted solutions that would bring the entire chain under better control—from work management and time tracking to reporting, customer relationship management, and contract administration.

The chosen solution was the Clean Cloud software suite, which Inhouse Partners has developed in close cooperation with Cloud Group Oy.

Starting point: a need for real-time information and a better sales process

Before implementing the solution, Inhouse Partners identified several typical challenges of a growing service company:

● Operations management lacked a sufficiently real-time view of site status
● Reporting required manual compilation
● Communication between field staff and the office needed more clarity
● In sales, customer follow-up, offer preparation, and contract management were time-consuming and partly fragmented

The goal was to bring both operational work and the sales process under one clear and unified system.

Solution: implementing the Clean Cloud software suite

Inhouse Partners implemented the Clean Cloud software suite, improving daily management, work monitoring, and reporting. At the same time, sales operations were modernized through a CRM solution and quote and contract management tools.

Additional value came from the fact that Inhouse Partners actively participated in developing the software together with Cloud Group Oy.

“It was important for us that the system truly supports the day-to-day reality of the cleaning industry—not only operationally, but also from the perspective of sales and customer management. Together with Cloud Group, we have developed the solution so that it improves efficiency across the board,”

says Antti Keltanen from Inhouse Partners Oy.

Implementation: smooth adoption into daily operations and quick impact

During implementation, ease of use was emphasized. Field staff were given clear operating models, while operations management gained real-time visibility into daily activities. On the sales side, the CRM and quote and contract templates were integrated into everyday routines, making the sales process more structured and systematic.

Concrete benefits: operational efficiency and faster sales

The Clean Cloud software suite has delivered clear benefits for Inhouse Partners across two key areas:

Operational efficiency and transparency

● Real-time monitoring: operations management can see the status of each site without delays
● Clearer field work: tasks and working hours are managed via mobile tools
● Better reporting: data is collected more automatically and is easier to utilize
● Less manual work and fewer errors: reduced need for after-the-fact checking and fixing

More efficient sales through CRM and quote/contract management

● Improved customer management: pipeline and contacts are centralized and easy to follow
● Faster and more consistent quotes: a clear and repeatable quote process shortens turnaround time
● Centralized contract management: agreements, terms, and documents are easy to find and well organized
● Better predictability: improved visibility into sales status supports resourcing and growth planning

“When sales, offers, and contracts are managed within the same system, sales becomes faster and the work much more systematic. It brings confidence and helps us grow in a sensible way,”

Antti Keltanen explains.

Overall experience: a solution built on real operational needs

From Inhouse Partners’ perspective, the key strength of the Clean Cloud solution lies in its continuous development. It does not remain a static system, but evolves together with its users. Close cooperation with Cloud Group Oy ensures that development moves in the right direction and genuinely supports daily work—both in operations and in sales.

“The cooperation has been easy and very practical. Things move forward quickly, and the system has become an important tool for managing our entire business. We also recommend Clean Cloud to other cleaning companies,”

Antti Keltanen concludes.